Refunds & Returns

Returns & Refunds

We only accept returns/refunds if the product is damaged/faulty. All returns must be sent back within 10 days of purchasing. The total price of purchase will be refunded to you excluding postal charges. The original shipping charges will be non refundable. Refunds may take approx 3-10 business days to appear in your bank account. You must contact us at rawcomplexions@gmail as soon as you receive your faulty item and we will respond within 24-48 hours. 

Cancel & Changes to an order

If you need to change or cancel an order, please contact us immediately at

We process orders within 24hours of purchase, once your order has been sent out unfortunately we can not make any changes.